Meet Our Team
Rochester Endodontics, Dr. Saisselin and Dr. Dow, Fairport NY
Meet Our Caring & Knowledgeable Office Staff
Nicole , Heather, Dolores, and Donna
Dolores — Office Manager
I’m Dolores a.k.a. “D.” My career in dentistry began after attending Rochester Dental Assistant School in 1972. After completing my clinical training at Eastman Dental Center, I was hired in the General Dentistry Department. While working at Eastman I met Dr. Richard Masucci, who was the program’s clinical endodontic instructor. In 1976, Dr. Masucci’s practice was adding a third endodontist and an additional location and was looking to increase their staff. My first day was December 26, 1976 and I have been proud and happy to work in this practice continuously since then. I consider myself fortunate to have worked these many years for and with great people. From their first phone contact, patients and referring offices experience what sets this practice apart. Often times patients are anxious when their referring dentist indicates they may need a root canal, but we here at Rochester Endodontics are committed to making each patient’s visit here a positive one. My husband Don and I live in Gates, NY. We have two children, D. Kayla and Dominick.
Nicole — Patient Coordinator
My name is Nicole and I am the newest Rochester Endodontics team member. I have big shoes to fill as I have been hired to replace Sue, who is retiring after 40 years of service. My first job in a dental office was with this practice back in 1999 as a lab assistant. I was encouraged by this first position to become a Certified Dental Assistant. I graduated from the MCC Dental Assisting Program in 2002 and have been in the dental field ever since as an assistant, insurance specialist and patient coordinator. I am a mother of two wild boys and am happily married to my husband, Shawn. I live for the summer to spend time at our family cottage near Watertown, NY on Henderson Harbor. I am honored to have been chosen to work for Rochester Endodontics. My goals are to make patients feel at ease, assure their experience at Rochester Endodontics is positive and continue to provide excellent customer service, which is a hallmark of this practice.
Heather — Certified Dental Assistant
Hi my name is Heather and I have been at Rochester Endodontics for nineteen years. I graduated from Monroe Community College Dental Assisting Program in 1999. It was an honor to assist Dr. Masucci for fourteen years. The staff here has been together many years; we share the same goal to treat each patient as we would want our family members treated. From the minute a patient steps through our door they are given our undivided attention. We make it a priority to calm their anxiety. Our staff enjoys working together and the patients can feel our team’s commitment to their comfort. Currently I live in the town of Greece where I purchased a home. I have six nieces and nephews that take up my spare time, which I love! I enjoy going to the gym and yoga. I always have a smile on my face when a patient comes through our door. A smile can go a long way to ease their worries.
Donna — Certified Dental Assistant
I’m Donna… I attended Rochester Dental Assistant School in 1978. Since then I have lived in several different states and have worked in both pedodontic and general dentistry practices. I began working for Rochester Endodontics after moving back to New York State in 1998. I live in Brockport, NY have one daughter, Jolee and the light of my life, my granddaughter, Avery. I enjoy reading and spending time with Avery. The philosophy here is one of compassionate care for every patient, every visit. Unlike general dentistry where rapport with patients is built over time, we have one shot to connect with patients and I believe it is one of our strong points. A caring, committed staff that takes pride in their work doesn’t happen by chance, it comes from the man at the helm of the practice, Dr. Kyle Saisselin. He makes us all proud to be a part of Rochester Endodontics.