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Patient Review By Mary jo T
I’ve had my share of dental work over the years and can say this was the best. The staff was ver accommodating. Don’t hesitate …..
- Mary jo T
Patient Review By Linda H
No one wants to have a root canal, but if you do, this is the place! Dr. Dow and his support staff were amazing start to finish! I felt well cared for in a clean, chill environment which completely eliminated any anxiety I was feeling. Dr. Dow is skillful, gentle, and experienced at getting in and out with no mess, no fuss, no pain. Thank you so much!
- Linda H
Patient Review By Robin P
Dr. Kyle Saisselin performed a painless successful root canal procedure on my abscessed molar, saving my tooth. I was a little nervous going into the procedure but had great confidence in Dr. Saisselin as he came highly recommended by my husband who had a good experience and successful root canal by Dr. Saisselin years earlier. Then on the day of my root canal, Dr. Saisselin’s calm kind attentive dementor completely eased my mind as he began his amazingly painless procedure on me- where I did not even feel the Novocain injection! Throughout my root canal, Dr. Saisselin and his dental assistant, Heather, worked calmly, attentively, and efficiently, making me so relaxed that before I knew it the procedure was successfully over. I am so grateful for Dr. Saisselin’s gentle care and for saving my tooth. I hope sharing my positive experience will be not only an encouragement to Dr. Saisselin/staff but to others who are seeking a root canal with Dr. Saisselin as he truly is a wonderful and phenomenal endodontist and his supporting staff is outstanding!
- Robin P
Patient Review By Rob L
I recently found myself on a Friday morning with a throbbing, infected tooth, wondering if I'd spend the whole weekend in misery. I called my regular dentist, asking for help, and within an hour, I received a call from Dolores, the office manager at Rochester Endodontics. She said she could get me in within a few hours and gave me all the information I needed, including potential costs. When I arrived at the office, Dolores and Donna helped me with all the forms and were very friendly. Unfortunately, I see very little of that at other offices. Heather was the assistant that took me through the x-ray process and helped out with the procedure. She too was very friendly. Dr. Dow explained the x-ray results to me and answered all my questions. I was impressed by his professionalism and how accurate he was with the procedure, no doubt from a career of experience. Overall, I can tell you that this office takes pride in what they do and put the patient first. It was refreshing and I highly recommend this office to anyone.
- Rob L
Patient Review By Barry E
Dr. Dow performed a root canal on a tooth that had had a similar procedure about 45 years ago. He had to remove the old silver points and adhesive. He explained the process and risks, then successfully performed the procedure. This was one of my most positive dental experiences. Dr. Dow and his assistant Heather carried on a constant friendly, and interesting, banter which took my mind off the procedure. Result was I was very relaxed throughout unlike any previous dental experiences. The next day there were no after effects either. The rest of the staff also was very engaging. I highly recommend Dr. Dow.
- Barry E
Patient Review By Mark G
Would never think that getting a root canal would be a great experience but Dr. Saisselin made it one. He was awesome at giving me novocaine and I had ZERO pain/soreness the following morning. Heather was the assistant and was extremely friendly and made me feel welcomed as soon as I sat down in the chair. Even both of the receptionists at the front desk were incredibly friendly and made me feel welcomed as soon as I walked in. Thank you, everyone involved!!
- Mark G
Patient Review By Dawn R
Needing a root canal procedure is not something you look forward to, however Dr. Dow made it as painless as possible. Thank you so much for taking such great care of me during the covid-19 pandemic.
- Dawn R
Patient Review By Dennis P
Thank you very much for getting me right in on the spur of the moment. You were all very courteous and I felt right at home as soon as I was greeted at the front desk. Everyone was very helpful and kind. This means so much to me. Thanks a million.
- Dennis P
Patient Review By Joseph J
We would refer anyone to Dr. Saisselin. He went above and beyond with Joseph - my 92 year old Dad. Can't thank him enough.
- Joseph J
Patient Review By Donna S
My experience at Rochester Endodontics was absolutely wonderful. I had no discomfort after my root canal. Thank you Dr. Saisselin and Staff for your professionalism.
- Donna S
Patient Review By Terry R
Everyone was very friendly, kind, and helpful. I would recommend this office to anyone in need of their specialty.
- Terry R
Patient Review By Alison S
Everyone was incredibly professional and kind. They treat you like your the only one there!
- Alison S
Patient Review By Jeanie T
Excellent care. Doctor and assistants knowledgeable, efficient and caring. It was a wonderful experience. If I could give them ten stars I Would.
- Jeanie T
Patient Review By David P
Dr. Saisselin is very detail oriented, providing extremely careful examination and helpful consultation. Front office took care of all billing In advance and in real time. Very timely. Very nice digital billing.
- David P
Patient Review By Kenneth
Excellent service and procedure
Patient Review By Andy R
Great service. Curteous staff and Doctor was great.
- Andy R
Patient Review By Kimberly C
- Kimberly C
Patient Review By Yuliya
My experience with Rochester Endodontics was absolutely amazing. Thank you Dr. Saisselin, Donna, Nicole for professionalism and great service.
Patient Review By Todd
Great all around experience. Nice staff. Whole procedure explained and answered all my questions.
Patient Review By Steve
I had my first experience with root canal. Dr. Saisselin and his staff made everything about the experience go as well as possible. Everyone seemed to be truly concerned about me and explained each step from sign in to after care perfectly. Best of all, the discomfort I have felt during and after the treatment was minimal. Obviously I would love to avoid needing more root canal work, but if i do ever need one again I know who I will go to.
Patient Review By Holly F
Dr. Saisselin performed an emergency root canal late on a Friday afternoon. His skill in treating the problem was very clear but importantly his staff was so kind and considerate that they made me as comfortable as possible. Dr. Saisselin's patience with my difficulty in moving my jaw due to a neck brace was evidence of his patient concern and care. I have been back for a check due to my own worry and in each case was treated with compassion, my concerns listened to, and my fears eased with a thorough check and assurances that everything was fine (which it was). Highly recommended if you need dental help!
- Holly F
Patient Review By Jerry T
My wife and I really appreciated the original work you did on my tooth last year and now a follow up appointment a year later. Thank you so much
- Jerry T
Patient Review By John
I saw my general dentist at 12:00 and by 3:00 that day I had seen Dr. Saisselin, had treatment, picked up by antibiotic and was home feeling better. I found Dr. Saisselin's entire staff to be friendly and efficient. Dr. Saisselin reviewed my xrays, did some testing and before I knew it my treatment was completed and I was home and out of pain. I am very grateful for the treatment I received at Dr. Saisselin's office from beginning to end.
Patient Review By John
Saw my general dentist at 12:00 and by 3:00 that day I had seen Dr. Saisselin, had treatment and was home feeling better. I found Dr. Saisselin's entire staff to be friendly and efficient. Dr. Saisselin reviewed my xrays, did some testing and before I knew it my treatment was completed and I was headed to to the pharmacy to pick up my prescription. I am very grateful for the treatment I received at Dr. Saisselin's office from beginning to end.
Patient Review By John O
Very grateful for the treatment that I received from beginning to end.
- John O
Patient Review By Don
Root canal today. Fun times! He's a good dentist, retired Army Captain. Tells great jokes while working on your teeth but doesn't want you to laugh!!!!!!!!!!!
Patient Review By Don
Root canal today. Fun times! Have a good dentist, retired Army Captain. Tells great jokes while working on your teeth but doesn't want you to laugh!!!!!!!!!!!
Patient Review By Timothy
I would like to throw my two cents in re my appointment April 5, 2017 with Dr. Saisselin. I read the many patient reviews on the good Doctor and his staff. I was referred to Dr. Saisselin by the VA Rochester OPC dental clinic and, given all the horror stories about root canals over the years, wasn't quite sure what to expect. Donna and the rest of the staff were more than wonderful in processing me and prepping me for Dr. Saisselin's expert work. Dr. Saisselin was friendly, reassuring, introduced himself, and could not have been nicer. Following x-rays, he used a quick back and forth motion with his fingers which greatly eased the discomfort from the lidocain injections. He and Donna showed great concern for my comfort and before I knew it, he painlessly deadened the nerve during the root canal. I just was amazed that the root canal was done so painlessly and quickly, with his incredible expertise employed in my procedure. I cannot say enough about Dr. Saisselin, as well as the staff. I not only rate Dr. Saisselin five stars, but another 25 to boot, for an even 30 stars!
Patient Review By Jerry T
You have a wonderful office atmosphere of open and friendly manner with professional information and skill offered. Thank-you for an exceptional experience...the coffee was great!
- Jerry T
Patient Review By C S
Was referred to Dr. Saisselin's office as an emergency by my general dentist. I was in a tremendous amount of pain when I arrived at the office. The staff was GREAT, from when I first walked in they understood I was in pain and were kind and sympathetic. When I was taken to a treatment room the staff member was very professional, kind and caring. Dr. Saisselin came in the room and calmed my fears, reviewed my x-ray, did some testing and explained everything to me and then got me numb...that was awesome! When the office called me the next day to check to see how I was doing I told them "you are the nicest group of people I have ever met, your office turned what I thought would be a very bad experience into a positive one" I will recommend Dr. Saisselin's office to anyone that may need a root canal
- C S
Patient Review By Debra L
In pain and referred by my General Dentist, I was NOT looking forward to having emergency root canal treatment. My initial call to Dr. Saisselin's office put me at ease, the staff was understanding and very helpful. Upon arriving for my emergency appointment I was treated with kindness and respect from the front desk staff to the assistant and the Doctor. Dr. Saisselin evaluated my situation, explained my options and then proceeded to numb and treat my tooth. The procedure went great and, in fact, I almost fell to sleep. I would highly recommend Dr. Saisselin's office to all who may need a root canal.
- Debra L
Patient Review By Karen L
Some people are just born with a special gift and when they also work hard to perfect it you have someone with true mastery. So when I was fortunate enough to land in Dr. Saisselin’s chair with “the worst case of cellulitis we’ve ever seen” from a badly botched attempt at a root canal I counted myself lucky indeed. From the moment he began his work it was clear I was in the presence of someone who was in complete command of his craft and his subsequent rescue of me and my tooth proved my assessment to be spot on. The confidence, ease and fluidity with which he performed his work had me quickly letting go my death grip on the chair and there wasn’t one iota of pain, ever. The amusing banter he keep up with his “lovely assistant” increased my feeling of comfort and I might go as far as to say…I enjoyed myself! So when my dear 90-year old mother required a root canal and was about to have a non-pro do the procedure I insisted, no I demanded that she call Dr. Saisselin for an appointment. He took her in immediately, waved his wand again and she sailed through hers just as I had mine. You need a specialist to do this complex work and that is what Dr. Saisselin is. But in his case he’s a bit few more rungs up that ladder and that is why I have dubbed him, “The Renoir of Root Canals”. Count yourself among the fortunate that you too have found him for your Doctor. Karen Tweet Laufer Irondequcit 544-3742
- Karen L
Patient Review By Abby N
Dr. Saisselin, Dolores, and Sue, Although the circumstances surrounding my visit to your office were not ideal, I wanted to express my heartfelt appreciation for your time, services, cooperation, and most importantly compassion. On top of needing an emergency root canal last week, I lost a loved one very suddenly to cancer. I cannot emphasize enough how grateful I am to you all for your flexibility and assistance. You made a very bad week a lot better. I hope you all have a wonderful holiday and a healthy & happy 2016. Best, Abby
- Abby N
Patient Review By Abby
Dr. Saisselin, Dolores, and Sue, Although the circumstances surrounding my visit to your office were not ideal, I wanted to express my heartfelt appreciation for your time, services, cooperation, and most importantly compassion. On top of needing an emergency root canal last week, I lost a loved one very suddenly to cancer. I cannot emphasize enough how grateful I am to you all for your flexibiliey and assistance. You made a very bad week a lot better. I hope you all have a wonderful holiday and a healthy & happy 2016, Best Abby
Patient Review By Betty A
Was referred to Dr. Saisselin as an emergency. Had been having pain for quite sometime. Dr. Saisselin and his staff were so very kind. Donna, his assistant was knowledgeable, understanding and reassured me throughout my entire appointment. Dr. Saisselin was able to diagnose my problem and begin treatment to alleviate my pain. I am very glad I landed in Dr. Saisselin's office, he and his whole staff made the experience a good one.
- Betty A
Patient Review By Jenny
Doctor Saisselin and his staff were great. The procedure was painless and listening to the conversation between Dr. Saisselin and his assistant kept me entertained the whole time.
Patient Review By Sue K
AWESOME!!! Fantastic doctor and wonderful staff! Would recommend them without hesitation
- Sue K
Patient Review By John K
Great experience, great office staff....excellent Doctor.
- John K
Patient Review By Sheelah Z
Thank you for the professional and compassionate care. I can honestly say my root canal experience was a pleasant one!
- Sheelah Z
Patient Review By Ed
I was very pleased with the care I received from Dr. Saisselin and his entire staff, they even called me the day after my root canal to see how I was doing! Dr. Saisselin was great, I would recommend him to anyone needing a root canal.
Patient Review By Joe G.
Very happy with the service the office provided, both Dr. Saisselin and his staff.
- Joe G.
Patient Review By Mike B.
My dentist was right on target when she said you were good. I couldn't have asked for better care.
- Mike B.
Patient Review By Sally J.
Went to Dr. Saisselin's office with tooth pain and left pain free and feeling like I had just made a new group of friends. Dr. Saisselin and his staff are AWESOME. What can I say...warm, friendly, caring...all of that and more. I am so glad I was referred to Dr. Saisselin, he turned a root canal into a positive experience.
- Sally J.